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Where to Access Services in San Francisco in May

Last Updated: 5/13/2021

*Although we are updating this page regularly, resources are changing quickly. If possible, we encourage you to double check on the resource before heading over.

Available Services in San Francisco 

To learn about services offered by Project Homeless Connect at this time, click here. To connect with a Service Facilitator or make a plan for emergency services you may receive through PHC, leave a message on our Resource Line 1-855-588-7968 or e-mail EDC@projecthomelessconnect.org.

PHC now has a Weekly Participant E-Newsletter! Our E-Newsletter will provide the most up to date & available community resources, new information, and wellness strategies. If you would like to receive these weekly updates, you can Subscribe Here.

Clothing (Immediate Needs)

  • St. Anthony’s: Serving immediate adult clothing needs outside 150 Golden Gate Avenue Monday and Friday (9am-12pm). Guests must be in line by 11:30am to be served. For families in need of clothing, call 415-592-2843 for information.

Computer + Charging Stations

  • St. Anthony’s: The Tenderloin Technology Lab at 133 Golden Gate Ave currently offers free outdoor access to secure device charging (30 minutes), wifi, 15-minute laptop sessions and free printing. Staff are also available to support individuals with computers. Assistance is provided on a first-come, first served basis with a maximum of 1 hour per guest. Services are Tues, Wed, and Thurs from 9 am – 1 pm. Indoor services are 10 – 10:45 am and 12 – 12:45 pm. Visit the Tech Lab outdoor tent for more information.

COVID Testing

  • GLIDE Tenderloin Neighborhood Testing site. To schedule an appointment, go to GLIDE’s Walk-In Center at 330 Ellis St Mon-Fri (10am-4pm). Testing takes place on Tues & Wed (10am-4pm). Same day walk up registration and testing available.

Drop-in & Resource Centers

  • Calming Corners Pop-Up with Code Tenderloin: COVID-19 Awareness, NARCAN Distribution, shower referrals and other resources. See attachment for May time and locations.
  • Glide:  Walk-In Center will remain open in the lobby for essential services such as DMV voucher, hygiene kits, information/referrals, rental assistance 330 Ellis St Mon-Fri (9am-4pm). Case management by appointment only. See triage desk for more information. 415-674-6012
  • Mission Neighborhood Resource Center:  Drop in center open for first 10 individuals. Sign-up starts at 7am. 165 Capp St. Mon-Sat
  • Hospitality House: Case management, DMV Vouchers, snacks, case management support and hygiene kits. Limited to 15 individuals at one time. Limited phone use available.  Mon-Fri (Hours vary by day) at 146 Leavenworth. Call 415-749-2143 for updates. Wear a mask. If you don’t have one, one will be provided. 
  • St. Anthony’s: Connecting guests to information and referrals from the pop-up tent outside 121 Golden Gate Ave Mon, Wed, Fri (9am-12pm)

Employment Support

  • Employment Development Division: If you have experienced any of the following due to COVID-19, you may be eligible to apply for Pandemic Unemployment Assistance (PUA) benefits through EDD. You can file a claim or apply directly on their website if you think you may be eligible. (More program options through website) FAQ. The federal government has approved an extension of PUA benefits. With the new extension, PUA includes up to 86 weeks of benefits, beginning February 2, 2020. The date you can start collecting these benefits depends on when you were directly affected by COVID-19 and the date you filed your PUA claim.
    • Unemployment Insurance: You have lost your job or had hours reduced due to COVID-19
    • Paid Family Leave: You are caring for an ill or quarantined family member with COVID-19
    • Disability Insurance: You are unable to work due to medical quarantine or illness related to COVID-19 (certified by a medical profession)
  • ECS’s CHEFS training program (Conquering Homelessness through Employment in Food Services): learn culinary skills in a “COVID safe kitchen” with 1:1 and group trainings. Enrollment is ongoing! For more information, email: workforce@ecs-sf.org or call: (415) 487-3300 ext. 6117.
  • ECS’s Essential Workers training program offers 6-9 week training on workplace proficiencies, essential services training, professional development, intensive client services and more. Participants receive employment coaching and job search assistance. Tuition free with open enrollment. MUST have access to a computer and internet. Contact Katherine Powell for more information at (415)487-3300 ext. 1104 or workforce@ecs-sf.org.
  • ECS’s Next Steps Center offers career skills and advancement employment services. Offers job readiness, workplace technology, job search, career advancement and more. Available remotely. Contact Katherine Powell for more information at (415)487-3300 ext. 1104 or workforce@ecs-sf.org.
  • Downtown Street Teams is now re-opened! Join their team to support the beautifying of San Francisco while learning hands-on skills for long term employment. To join, head down to 65 9th St on any Tuesday at 12:30. *Please note, there may be a waitlist
  • Vocational Support for those accessing mental health resources through Behavioral Health Services: If you are already being seen by a clinic, you may have access to vocational training and support programs! Visit 1380 Howard Street M-F (8-5pm) for more information or click HERE to see which agencies take part in this resource.

Financial

  • Hospitality House: Helping people file for EDD and tax preparation services at 181 6th St location every Friday from 9 am – 1 pm. Participants can drop-in or can call 415-369-3050 to schedule an appointment.
  • Mission Economic Development Agency (MEDA): Tax support. Call 415-612-2014.
  • IRS Economic Impact Payment: The 2021 Economic Impact Payments are now on the way. The IRS is now sending the 2021 Economic Impact Payments in accordance with the American Rescue Plan Act of 2021, signed into law on March 11, 2021. Check when and how your payment was sent with the Get My Payment tool.
    • Did you miss the deadline to register for the Economic Impact Payments? If so, you may be eligible for both Economic Impact Payments by filing a 1040 or 1040-SR in 2021 to claim the Recovery Rebate Credit.
  • Smart Money Coaching: Smart Money Coaching provides free, confidential, one-on-one, personalized financial guidance. Call to schedule a free appointment with a certified financial coach: 877-256-0073. If you are an aging adult or an adult with a disability, please call 415-865-5652. Or you can schedule your first appointment HERE.

Family Services 

  • SF Human Services Agency: Offer limited services. Until fully open, urge you to apply for and maintain benefits information online. Call for assistance 855-355-5757 or visit one of our open service lobbies if you need to use a phone or computer for service support at 1235 Mission Street and 1440 Harrison St Mon-Fri (8-5pm). 
  • Compass Family Services: New Family Clients or Questions: Please call (415)644-0504 or email Claudia at cvillierme@compass-sf.org to complete an intake (we offer services for families with children under the age of 18). Please include your full name, phone number, and best time to contact you.
  • Access Points for Families:
    • Central City: 415-644-0504
    • Mission Access Point: 415-972-1281
    • Bayview Access Point: 415-430-6320

Food

  • SF Food Map: See what grocery pick-up options or free hot meals are near you and open now!
  • Glide: Glide-To-Go serving hot meals
    • Breakfast every day (8am) with Senior & Family hours (7:30-8am)
    • Lunch M-F (12pm) & Dinner M-F (4pm) served daily in their parking lot. On Sat & Sun you can take a to-go meal with you from breakfast since dinner is M-F.
  • Mother Brown’s Kitchen: Breakfast served at 8 AM , Dinner served 5-6 PM 7 days/week at 2111 Jennings Street.
  • St. Anthony’s: Hot meals served daily from  (10-11:45am for seniors & families & 11:30am-1:30pm for all) outside 121 Golden Gate Ave.
  • San Francisco Free Eats Chart: List of free meals through San Francisco. (En Español)
  • Homeless Youth Alliance: Hot meals. Mon, Wed, & Fri (5:30pm-7:30pm) at 558 Clayton and Tues & Thurs (3-5pm) at 1572 Haight St.
  • Project Open Hand: Community Nutrition Program provides food pack pick-up or case-by-case delivery options once per week. Includes 7 frozen lunches, fruit and milk. Accessible for seniors (60+) and adults with disabilities, lost their job due to COVID or is currently unhoused. Sign-up at Take Out Center and bring ID or plan to provide name and DOB. Pick up at 730 Polk St Mon-Fri (1-4pm) or call 415-447-2310 to request delivery.
  • SF Marin Food Bank Pop Up Pantries: The locations that say “Open” do not require any prior enrollment. (The following chart is a simplified version of Open, no enrollment needed, pantries)

Harm Reduction

  • The Dope Project: Naloxone/Narcan & Harm Reduction Supply Schedule. Last updated 5/13/2021.
  • End Hep C SF: Needle Exchange Resources in San Francisco. Last updated 1/2021.
  • Homeless Youth Alliance: Needle exchange & harm reduction supplies. Mon, Wed, & Fri (5:30pm-7:30pm) at 558 Clayton and Tues & Thurs (3-5pm) at 1572 Haight St.

Housing & Home Care Information

  • Access Points for Coordinated Entry: Single Adults may visit 123 10th St. M, T, Th, F (9am-4:30 pm) and W (9am-12 pm) or 2111 Jennings St. M-F (9am-12pm) for information about supportive housing or if you have access to a phone, it is preferred if you can call 415‐487‐3300 x 7000.
  • Bill Sorro Housing Program: Tenant Counseling. 415-513-5177 or counseling@bishopsf.org
  • Causa Justa::Just Cause:Tenant Counseling. 415-487-9203.
  • HSH Emergency Back-Up Home Care Program: Eligible to older adults and individuals with disabilities, this program includes critical personal care and domestic services that if not performed will result in an imminent health and safety issue. If you are an IHSS client, call your social worker in the program. If you are not an IHSS client, you may call 415-355-6700 to request support.

Hygiene Care 

Identification Card

  • DMV Services:DMV offices are open to assist customers with appointments and with transactions that require an in-person visit.
    • In Person Services Provided: Licensing Services, Plates, Permits, & Placards, Records, Registration, Replace Lost/Stolen/Damaged, Request miscellaneous original documents, Testing, Title Transfers
    • Online Services Offered: https://www.dmv.ca.gov/portal/dmv-online/

Legal Support

  • Homeless Advocacy Project: Primarily Virtual Services. Eviction Defense, Immigration, and SSI Advocacy. Potential clients or providers can leave a message at 1-800-405-4427 or e-mail HAPIntake@sfbar.org to set up an appointment.
  • HAP Legal and Warrants Clinic The clinic works toward the resolution of warrants that may be standing in the way of access to vital social programs. HAP provides referrals to clients for a variety of legal issues, including resolution of traffic tickets, where to start applying for GA or SSI, or where to go to deal with a family law issue. The clinic can be contacted by email at warrantsclinic@sfbar.org, or by phone at 415-865-9206.
  • Bay Area Legal Advice Line: Available by phone 800-551-5554. Open 9:30 – 3 pm Mon & Thurs, 9:30 – 1 pm Tues & Wed, closed Friday.
  • Eviction Defense Collaborative: Available online and by phone only. If you have received a Summons & Complaint or have been served a notice containing allegations of nuisance, call the legal assistance line at (415) 659-9184. 
  • Legal Link: Use their “Referral Search” to find legal help in your area.
  • Glide Unconditional Legal Clinic: is offering free virtual legal services to discuss and evaluate your legal needs, not to address them or to create an ongoing lawyer‐ client relationship. Contact the clinic to sign up for a virtual/remote appointment (space is limited). Every Monday and Thursday 2:00– 5:00 pm. Call (415) 390-6460 or email GLIDELegalClinic@lccrsf.org. 

Medical & Urgent Dental (General)

Mental Health Services

Pet Care

  • Full Belly Bus: Dog & Cat food available for pick-up.
    • 1st Mondays of the month (3-4pm) at St. Anthony’s 121 Golden Gate Ave
    • Please see their online calendar for all available dates and locations throughout the week.

Rental Support 

  • Eviction Defense Collaborative: If you need help with financial assistance (RADCo) for the payment of rent, call (415) 470-5211 or email EDCRADCo@evictiondefense.org. Frequently Asked Questions about evictions during COVID-19 FAQ. 
  • CA COVID-19 Rent Relief: If you need help paying your rent, you can determine eligibility and apply for funds directly from the State of California at HousingIsKey.com beginning on March 15, 2021. The Mayor’s Office of Housing and Community Development is currently finalizing a multi-lingual online application and guidelines for a community-based program that will target assistance to the most vulnerable tenants. The City is planning to launch this program in late-April. The State of California is operating a separate rental-assistance program. To learn more about the State’s Emergency Rental Assistance Program, visit HousingIsKey.com. You can also call the State’s CA COVID-19 Rent Relief Call Center at 833-430-2122 for assistance and to check eligibility. Each program will have its own set of guidelines. San Francisco tenants and landlords will not be able to receive the same assistance from both programs.

Shelter Referrals

  • Families in need of immediate shelter can contact these shelters directly for availability. Services planned to resume on 2/8/2021:
    • BVHM Stay Over Program: (415) 374-6332
  • Youth 18 & under in need of immediate shelter can contact these shelter directly for availability:
    • Huckleberry House (415) 621.2929
    • Diamond Youth Shelter 1 (800) 669-6196
  • All other Shelter Reservation Referrals are on pause. Not accepting new shelter reservations at this time.

Showers

Transportation

  • Access Pass: MUNI only pass for individuals experiencing homelessness for free fare on MUNI. Submit an application either online, by mail, or in person at 11 South Van Ness for your pass!
  • 1st Time Tow / Homelessness Fee Waiver: Eligible vehicle owners experiencing homelessness who have visited a Coordinated Entry Point in the past 6 months will receive
    • Administrative fee waiver
    • Tow fee waiver
    • Up to fifteen calendar days storage waiver
    • Dolly waiver
  • Cab Fare Discounts (Essential Trip Card) If you are 65+ or living with disabilities, you qualify to apply for an ETC that will subsidize 2-3 round trips per month by regular taxi for essential trips, like the grocery store or pharmacy. Eligible participants will pay only 20% of the cost. For example, you pay $6 to have a total of $30 on your card. Call 3-1-1 to apply or see more here.
  • Clipper START is a pilot program to provide single-ride discounts to eligible riders.
    • Participants can receive:
      • a 50% discount on Caltrain, Muni, and Golden Gate Transit and Ferry
      • a 20% discount on BART
    • To qualify you must:
      • Be an SF resident
      • Be 19-64 years old
      • Not have an RTC Clipper card for folks with disabilities
      • Have a household income of less than 200% of the federal poverty level
      • If you are a “household” of 1, you must make less than $25,520
    • To learn more about what documents may be needed and APPLY, click HERE

Veteran Services 

  • Swords to Plowshares: Service Center providing limited services at 1060 Howard Street. Monday, Wednesday, and Friday (1:00pm-4:30pm)
  • VA Drop-in Health Clinic: Available by video or phone conference. 415-281-5100. Ask about new groups including Coffee Chat and Coping Skills. 

Women Services, Domestic Abuse Support

  • Casa de Las Madres: La Casa’s Drop-in Counseling Center is open for walk-ins on Mondays, Wednesdays, and Thursdays from 10am to 2pm for the following services: -La Casa Resources, Mail Pick Up, Community Referrals, and Toiletry and Diaper Pick-up
    • Our essential services remain open: -24/7 Crisis Lines (Adult & Teen) -Text Line -Emergency Shelter -Permanent Supportive Housing Services For all needs, call La Casa’s 24/7 hotlines at 877-503-1850 (adults), 877-923-0700 (teens), or message our text line at 415-200-3575.
  • SafeHouse:Hope Center is a drop-in center in the heart of the Tenderloin at 253-255 Hyde St (between Eddy & Turk) serving women and gender nonbinary folks experiencing sex exploitation, domestic violence and homelessness.  A drop-in space for healing and support.  SafeHouse Hope Center services include case management, screening for SafeHouse Transitional Housing Program, phone charging, computer use, meals (to go), hygiene and clothing upon request, space to relax, unwind and build community.
    • Hours: Mon – Wed 1-5 pm, Thurs 1-3:45 pm
    • Needle exchange Mon 5-6:30 pm, Thurs 4-6:30 pm
    • Clothing Wed 1-4:45 pm
    • Sunflower Clinic Thurs 4-6:30 pm offers primary care, harm reduction treatment, wound care, Hep C management and more!
  • Women, INC.: 24/7 Support Line (877) 384-3578. SF RESIDENTS: to schedule an online/over-the-phone domestic violence counseling appointment, email us at: appointments@womaninc.org.

Youth Services

  • Larkin Street Youth: Meals & hygiene kits issued “To-Go” at 134 Golden Gate Ave & Haight Street Referral Center 1317 Haight St.
  • Access Points for Youth:
    • Larkin St: 415-673-0911
    • 3rd St Youth Center: 510-936-1324
    • Homeless Youth Alliance: 415-318-6384
    • Huckleberry Youth Program: 415-535-0884
    • LYRIC: 415-696-4191

Please visit LinkSF for additional information regarding service availability.

Looking for resources in Spanish? The Freedom Community Clinic has created a guide. COVID-19 Recursos para la Comunidad del Área de la Bahía + Información actualizada sobre salud

 

COVID-19 Health Updates

  • Get vaccinated against COVID-19: Includes information around eligibility and how to book an appointment.
    • Sign up here to get notified when you are eligible.
  • COVID-19 Testing: For COVID-19 testing, contact your doctor or access a testing site. You can also call 3-1-1 to confirm symptoms and they will recommend a testing site.
  • COVID-19 Symptoms
  • Text COVID19SF to 888-777 to receive text updates from San Francisco City Hall.

Call 911 if you or a friend is having an emergency like chest pain, gasping for breath, unconscious, or cannot get up.

 

City Department & Misc. Announcements

4/6/2021

3/22/2021

  • IRS Economic Impact Payment – The IRS is now sending the 2021 Economic Impact Payments in accordance with the American Rescue Plan Act of 2021, signed into law on March 11, 2021.
  • San Francisco Red Tier – San Francisco moved into the Red Tier on March 3, 2021.

1/14/2021

  • IRS Economic Impact Payment – The IRS is now distributing the second round of stimulus payments. Payments will be automatically distributed to the addresses or bank accounts on file from the first payment. If you still have not filed for the first payment, the application process is the same.

12/7/2020

8/31/2020

  • Information regarding voting registration, what to do without a permanent address, and how to support in the voting polls HERE

7/30/2020

  •  Temporary modified Muni Metro and several Muni bus routes will be restored August 22
  • Face coverings are required for people in San Francisco in public facilities and when outside of the home, including waiting for and riding transit, or taking a taxi or shuttle.

7/27/2020

  •  SFMTA announces deadlines for citation payments, protests and payment plans to resume effective 9/1

6/12/2020

5/21/20

4/28/20

  • CalFresh/EBT now offers online availability! Starting today, you can use your EBT card to purchase groceries online at www.Amazon.com to be delivered. Please note, your order must be $35 or more to be eligible for a free delivery charge. If your order is below $35, you may be charged a delivery fee that can not be paid for through your EBT card. Visit Amazon’s website here! 
  • “Shelter-In-Place” extended to May 31, 2020

4/27/20

  • HSH Emergency Back-Up Home Care Program: Eligible to older adults and individuals with disabilities, this program includes critical personal care and domestic services that if not performed will result in an imminent health and safety issue.

4/24/20

  • CAAP Benefits have begun to provide up to $588 per month for new applicants that are experiencing homelessness. If you are already on CAAP and experiencing homelessness, you can call to request the full amount.

4/17/20

  • Essential Trip Card Application subsidizes 2-3 round trips per month by taxi for individuals 65+ or with disabilities. Eligible participants will pay 20% of the cost of a regular cab ride fare for essential trips.  Call 3-1-1 to apply.
  • Requirements waived for Benefits and Emergency Food Assistance. You do not need to renew benefits through June 2020 and you will keep receiving your current benefits without interruptions. CalFresh is providing them maximum allowable benefits per household for March and April.

4/13/20

  • IRS Stimulus Package. “Non-Filers” application here for folks on who did not file taxes in 2018 or 2019.
    • *Update on 4/15/2020 – SSI, SSDI & Social Security retirement recipients do not need to fill out this form and will receive their payment automatically.

4/9/20

3/30/20

3/26/20

3/13/20

We will continue to update the list of available services. Please continue to visit this page for updates. Please visit our website to see updates and additions over the next few days. 

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Mission

The mission of Project Homeless Connect ​is to connect San Franciscans experiencing homelessness with the care they need to move forward.

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Project Homeless Connect
1031 Franklin Street
Floor 2
San Francisco, CA 94109

Resource Line: 1-855-588-7968

Staff Directory

Service Hours

Wednesdays
10:00 AM - 1:00 PM

See Services Calendar for Additional Service Days