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Where to Access Services in San Francisco in November

Last Updated: 11/18/2020

*Although we are updating this page daily, resources are changing quickly. If possible, we encourage you to double check on the resource before heading over.

Available Services in San Francisco 

To learn about services offered by Project Homeless Connect at this time, click here. To connect with a Service Facilitator or make a plan for emergency services you may receive through PHC, leave a message on our Resource Line 1-855-588-7968 or e-mail EDC@projecthomelessconnect.org.

PHC now has a Weekly Participant E-Newsletter! Our E-Newsletter will provide the most up to date & available community resources, new information, and wellness strategies. If you would like to receive these weekly updates, you can Subscribe Here.

Clothing (Immediate Needs)

  • St. Anthony’s: Serving immediate clothing needs outside 150 Golden Gate Avenue Mon, Wed, Fri (10am-1:30pm)

Computer + Charging Stations

  • St. Anthony’s: Access to computers, WiFi, and secure charging stations consultation at pop-up tent outside 121 Golden Gate Ave Mon, Wed, Fri (10am-1:30pm) (weather & staff bandwidth permitting)

COVID Testing

  • GLIDE Tenderloin Neighborhood Testing site. To schedule an appointment, go to 330 Ellis St on Thursdays and Fridays (10am-4pm). Testing takes place on Tuesdays (10am-4pm) and you must have an appointment to get tested.

Drop-in & Resource Centers

  • Calming Corners Pop-Up with Code Tenderloin: food bags, hygiene kits, masks, job training info and job applications, plus community resources and referrals!
    • Mondays (12-4pm) 398 Eddy St
    • Wednesday (12-4pm) 105 Turk St
    • Fridays (12-4pm) 105 Turk St
  • Glide:  Walk in Center will remain open in the lobby for essential services such as DMV voucher & hygiene kits.  330 Ellis St M-F
  • Mission Neighborhood Resource Center:  Drop in center open for first 10 individuals. Sign-up starts at 7am. 165 Capp St. Mon-Sat
  • Hospitality House: Case management, DMV Vouchers and hygiene kits. Limited to 25 individuals at one time. Limited phone use available.  M-F (Hours vary by day) at 146 Leavenworth 
  • St. Anthony’s: Connecting guests to information and referrals from the pop-up tent outside 121 Golden Gate Ave Mon, Wed, Fri (9am-12pm)

Employment Support

  • Employment Development Division: If you have experienced any of the following due to COVID-19, you may be eligible to apply for benefits through EDD. You can file a claim or apply directly on their website if you think you may be eligible. (More program options through website) FAQ
    • Unemployment Insurance: You have lost your job or had hours reduced due to COVID-19
    • Paid Family Leave: You are caring for an ill or quarantined family member with COVID-19
    • Disability Insurance: You are unable to work due to medical quarantine or illness related to COVID-19 (certified by a medical profession)
  • CHEFS ESC (Conquering Homelessness through Employment in Food Services) learn culinary skills in a “COVID safe kitchen” with 1:1 and group trainings. Enrollment is ongoing! For more information, email: workforce@ecs-sf.org or call: (415) 487-3300 ext. 4127
  • Downtown Street Teams is now re-opened! Join their team to support the beautifying of San Francisco while learning hands-on skills for long term employment. To join, head down to 65 9th St on any Tuesday at 12:30. *Please note, there may be a waitlist
  • Vocational Support for those accessing mental health resources through Behavioral Health Services: If you are already being seen by a clinic, you may have access to vocational training and support programs! Visit 1380 Howard Street M-F (8-5pm) for more information or click HERE to see which agencies take part in this resource.

Financial

  • Mission Economic Development Agency (MEDA): Tax support. Call 415-282-3334 x143
  • IRS Economic Impact Payment: If you are on SSI, SSDI, Social Security Retirement, or VA benefits you do not need to do anything. The payment should go directly into the account you receive your benefits through. For anyone else who does not receive these benefits and also did not file taxes in 2018 or 2019, file a “Non-Filers” application HERE.
    • View Tipping Point’s easy to follow form for more information on how to Access Your Stimulus Payment
    • Non-Filers who have not received an Economic Impact Payment need to provide information by November 21st.
  • Smart Money Coaching: Smart Money Coaching provides free, confidential, one-on-one, personalized financial guidance. Call to schedule a free appointment with a certified financial coach: 877-256-0073. If you are an aging adult or an adult with a disability, please call 415-865-5652. Or you can schedule your first appointment HERE.
  • Give2SF: The City and County of San Francisco’s Give2SF Fund for Housing Stabilization provides financial assistance to eligible households, regardless of immigration status, who have experienced a substantial loss of income due to COVID-19 and cannot afford their housing costs.
    • Note: Rental assistance is not available for missed rents covered by San Francisco’s eviction moratorium. However, rents that were due prior to the moratorium (March 13) and pre- payment of future rents not covered by the moratorium may be eligible.

Family Services 

  • SF Human Services Agency: Available by phone 855-355-5757
  • Compass Family Services: New Family Clients or Questions: Please call (415)644-0504 or email Claudia at cvillierme@compass-sf.org to complete an intake (we offer services for families with children under the age of 18). Please include your full name, phone number, and best time to contact you.
  • Access Points for Families:
    • Central City: 415-644-0504
    • Mission Access Point: 415-972-1281
    • Bayview Access Point: 415-430-6320

Food

  • SF Food Map: See what grocery pick-up options or free hot meals are near you and open now!
  • Glide: Glide-To-Go serving hot meals
    • Breakfast every day (8am) with Senior & Family hours (7:30-8am)
    • Lunch M-F (12pm) & Dinner M-F (4pm) served daily in their parking lot. On Sat & Sun you can take a to-go meal with you from breakfast since dinner is M-F.
  • Mother Brown’s Kitchen: Breakfast Mon-Sun (7-9 am) Dinner Mon-Fri (5-7pm) & Sat-Sun (4-6pm) at 2111 Jennings Street.
  • St. Anthony’s: Hot meals served daily from  (10-11:45am for seniors & families & 11:30am-1:30pm for all) outside 121 Golden Gate Ave.
  • San Francisco Free Eats Chart: List of free meals through San Francisco. (En Español)
  • Homeless Youth Alliance: Hot meals. Mon, Wed, & Fri (5:30pm-7:30pm) at 558 Clayton and Tues & Thurs (3-5pm) at 1572 Haight St.
  • Project Open Hand: Community Nutrition Program provides food pack pick-up or case-by-case delivery options once per week. Includes 7 frozen lunches, fruit and milk. Accessible for seniors (60+) and adults with disabilities, lost their job due to COVID or is currently unhoused. Sign-up at Take Out Center and bring ID or plan to provide name and DOB. Pick up at 730 Polk St Mon-Fri (1-4pm) or call 415-447-2310 to request delivery.
  • SF Marin Food Bank Pop Up Pantries: The locations that say “Open” do not require any prior enrollment. (The following chart is a simplified version of Open, no enrollment needed, pantries)

Harm Reduction

  • The Dope Project: Naloxone/Narcan & Harm Reduction Supply Schedule. Last updated 9/1/2020
  • Homeless Youth Alliance: Needle exchange & harm reduction supplies. Mon, Wed, & Fri (5:30pm-7:30pm) at 558 Clayton and Tues & Thurs (3-5pm) at 1572 Haight St.

Housing & Home Care Information

  • Access Points for Coordinated Entry: Single Adults may visit 123 10th St. M-F (various hours) or 2111 Jennings St. M-F (9am-12pm) for information about supportive housing or if you have access to a phone, it is preferred if you can call 415‐487‐3300 x 7000.
  • Bill Sorro Housing Program: Tenant Counseling. 415-513-5177 or info@bishopsf.org
  • Causa Justa::Just Cause: Tenant Counseling. 415-487-9203
  • HSH Emergency Back-Up Home Care Program: Eligible to older adults and individuals with disabilities, this program includes critical personal care and domestic services that if not performed will result in an imminent health and safety issue. If you are an IHSS client, call your social worker in the program. If you are not an IHSS client, you may call 415-355-6700 to request support.

Hygiene Care 

Identification Card

  • DMV Services: SF office has re-opened to assist customers with existing appointments and with limited select transactions that require an in-person visit. DMV has extended all driver licenses that expire between March and May 2020 and has expanded eligibility to renew online. New appointments are not currently available.
    • New CA IDs are available by drop-in. Customers are required to wear a facial covering to enter the office. If you are in need of a No-Fee DMV Voucher, please contact a PHC Service Facilitator to see if you meet eligiblity.

Legal Support

  • Homeless Advocacy Project: Primarily Virtual Services. Eviction Defense, Immigration, and SSI Advocacy. Potential clients or providers can leave a message at 1(800)405-4HAP or e-mail HAPIntake@sfbar.org to set up an appointment.
  • HAP Legal and Warrants Clinic The clinic works toward the resolution of warrants that may be standing in the way of access to vital social programs. HAP provides referrals to clients for a variety of legal issues, including resolution of traffic tickets, where to start applying for GA or SSI, or where to go to deal with a family law issue. The clinic can be contacted by email at warrantsclinic@sfbar.org, or by phone at 415-865-9206.
  • Bay Area Legal Advice Line: Available by phone 800-551-5554
  • Eviction Defense Collaborative: Available online and by phone only. If you have received a Summons & Complaint or have been served a notice containing allegations of nuisance, call the legal assistance line at (415) 659-9184. If you need help with financial assistance (RADCo) for the payment of rent, call (415) 470-5211 or email EDCRADCo@evictiondefense.org. Frequently Asked Questions about evictions during COVID-19 FAQ. 
  • Legal Link: Use their “Referral Search” to find legal help in your area.
  • Glide Unconditional Legal Clinic is offering free virtual legal services to discuss and evaluate your legal needs, not to address them or to create an ongoing lawyer‐ client relationship. Contact the clinic to sign up for a virtual/remote appointment (space is limited). Every Monday and Thursday 2:00– 5:00 pm. Call (415) 390-6460 or email GLIDELegalClinic@lccrsf.org. 

Medical & Urgent Dental (General)

Mental Health Services

Pet Care

  • Full Belly Bus: Dog & Cat food available for pick-up.
    • Mondays (3-4pm) at St. Anthony’s 121 Golden Gate Ave
    • Please see their online calendar for all available dates and locations throughout the week.

Shelter Referrals

  • Families in need of immediate shelter can contact these shelters directly for availability:
    • BVHM Stay Over Program: (415) 374-6332
  • Youth 18 & under in need of immediate shelter can contact these shelter directly for availability:
    • Huckleberry House (415) 621.2929
    • Diamond Youth Shelter 1 (800) 669-6196
  • All other Shelter Reservation Referrals are on pause. You can still add your name to the list for a future date, however, the list is on pause until further notice. If you are a family or under the age of 18 years old, please see the above options.

Showers

  • YWAM: Showers at 357 Ellis St. Mon, Wed, Fri (9am-12pm)
  • Mission Neighborhood Resource Center: Showers at 165 Capp St. Mon- Fri (7am-7pm), Sat (7-12pm)
  • Dignity on Wheels: Mobile showers at Vehicle Triage Center 500 Geneva Ave Mon, Wed, Fri (7pm). For times in Oakland and the greater Bay Area, please see their online schedule.

Transportation

  • Access Pass: MUNI only pass for individuals experiencing homelessness for free fare on MUNI. Submit an application either online, by mail, or in person at 11 South Van Ness for your pass!
  • 1st Time Tow / Homelessness Fee Waiver: Eligible vehicle owners experiencing homelessness who have visited a Coordinated Entry Point in the past 6 months will receive
    • Administrative fee waiver
    • Tow fee waiver
    • Up to fifteen calendar days storage waiver
    • Dolly waiver
  • Cab Fare Discounts (Essential Trip Card) If you are 65+ or living with disabilities, you qualify to apply for an ETC that will subsidize 2-3 round trips per month by regular taxi for essential trips, like the grocery store or pharmacy. Eligible participants will pay only 20% of the cost. For example, you pay $6 to have a total of $30 on your card. Call 3-1-1 to apply or see more here.
  • Clipper START is a pilot program to provide single-ride discounts to eligible riders.
    • Participants can receive:
      • a 50% discount on Caltrain, Muni, and Golden Gate Transit and Ferry
      • a 20% discount on BART
    • To qualify you must:
      • Be an SF resident
      • Be 19-64 years old
      • Not have an RTC Clipper card for folks with disabilities
      • Have a household income of less than 200% of the federal poverty level
      • If you are a “household” of 1, you must make less than $25,520
    • To learn more about what documents may be needed and APPLY, click HERE

Veteran Services 

Women Services, Domestic Abuse Support

  • Casa de Las Madres: La Casa’s Drop-in Counseling Center is open for walk-ins on Mondays, Wednesdays, and Thursdays from 10am to 2pm for the following services: -La Casa Resources, Mail Pick Up, Community Referrals, and Toiletry and Diaper Pick-up
    • Our essential services remain open: -24/7 Crisis Lines (Adult & Teen) -Text Line -Emergency Shelter -Permanent Supportive Housing Services For all needs, call La Casa’s 24/7 hotlines at 877-503-1850 (adults), 877-923-0700 (teens), or message our text line at 415-200-3575.
  • SafeHouse: Hope Center offers drop-in hours for services such as screenings, computer use, hygiene & phone use. Other services, such as case management are offered by appointment only. 253-255 Hyde St (between Eddy & Turk)
    • Mon-Fri (1pm-5pm)
    • Needle Exchange is Monday (5pm-6:30pm) and Wednesday (1-3 pm)
    • Flower Arrangement Activity Monday (2-3 pm)

Youth Services

  • Larkin Street Youth: Meals & hygiene kits issued “To-Go” at 134 Golden Gate Ave & Haight Street Referral Center 1317 Haight St.
  • Access Points for Youth:
    • Larkin St: 415-673-0911
    • 3rd St Youth Center: 510-936-1324
    • Homeless Youth Alliance: 415-318-6384
    • Huckleberry Youth Program: 415-535-0884
    • LYRIC: 415-696-4191

Please visit LinkSF for additional information regarding service availability.

Looking for resources in Spanish? The Freedom Community Clinic has created a guide. COVID-19 Recursos para la Comunidad del Área de la Bahía + Información actualizada sobre salud

 

COVID-19 Health Updates

  • COVID19 Symptoms
  • Text COVID19SF to 888-777 to receive text updates from San Francisco City Hall.

Call 911 if you or a friend is having an emergency like chest pain, gasping for breath, unconscious, or cannot get up.

For symptom testing, contact your regular doctor if you have one. If you don’t have a doctor call 415-713-1963 or go to Tom Waddell Urgent Care 50 Ivy Street Monday-Thursday (8am-6:30pm) Friday (8am-5pm) Saturday (9am-5pm) or ZSFG Adult Urgent Care Center 1001 Potrero Avenue, Building 5, 1st floor 1E Monday-Friday (8am-8pm) Sat-Sun 8am-4pm

You can also call 3-1-1 to confirm symptoms and they will recommend a testing site.

 

City Department & Misc. Announcements

8/31/2020

  • Information regarding voting registration, what to do without a permanent address, and how to support in the voting polls HERE

7/30/2020

  •  Temporary modified Muni Metro and several Muni bus routes will be restored August 22
  • Face coverings are required for people in San Francisco in public facilities and when outside of the home, including waiting for and riding transit, or taking a taxi or shuttle.

7/27/2020

  •  SFMTA announces deadlines for citation payments, protests and payment plans to resume effective 9/1

6/12/2020

5/21/20

4/28/20

  • CalFresh/EBT now offers online availability! Starting today, you can use your EBT card to purchase groceries online at www.Amazon.com to be delivered. Please note, your order must be $35 or more to be eligible for a free delivery charge. If your order is below $35, you may be charged a delivery fee that can not be paid for through your EBT card. Visit Amazon’s website here! 
  • “Shelter-In-Place” extended to May 31, 2020

4/27/20

  • HSH Emergency Back-Up Home Care Program: Eligible to older adults and individuals with disabilities, this program includes critical personal care and domestic services that if not performed will result in an imminent health and safety issue.

4/24/20

  • CAAP Benefits have begun to provide up to $588 per month for new applicants that are experiencing homelessness. If you are already on CAAP and experiencing homelessness, you can call to request the full amount.

4/17/20

  • Essential Trip Card Application subsidizes 2-3 round trips per month by taxi for individuals 65+ or with disabilities. Eligible participants will pay 20% of the cost of a regular cab ride fare for essential trips.  Call 3-1-1 to apply.
  • Requirements waived for Benefits and Emergency Food Assistance. You do not need to renew benefits through June 2020 and you will keep receiving your current benefits without interruptions. CalFresh is providing them maximum allowable benefits per household for March and April.

4/13/20

  • IRS Stimulus Package. “Non-Filers” application here for folks on who did not file taxes in 2018 or 2019.
    • *Update on 4/15/2020 – SSI, SSDI & Social Security retirement recipients do not need to fill out this form and will receive their payment automatically.

4/9/20

3/30/20

3/26/20

3/13/20

We will continue to update the list of available services. Please continue to visit this page for updates. Please visit our website to see updates and additions over the next few days. 

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Mission

The mission of Project Homeless Connect ​is to connect San Franciscans experiencing homelessness with the care they need to move forward.

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Project Homeless Connect
1031 Franklin Street
Floor 2
San Francisco, CA 94109

Resource Line: 1-855-588-7968

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Service Hours

Wednesdays
10:00 AM - 1:00 PM

See Services Calendar for Additional Service Days