Our full 2018/19 (July 1 – June 30) Annual Report will be available soon. In the meantime, we are proud to share some of our impact results from the last fiscal year!
MISSION: Connect people experiencing homelessness and at risk of experiencing homelessness more efficiently to services that are otherwise difficult to access.
PROGRAM MODEL: Reduce Time + Remove Barriers + Increase Access
- Improve access to services for San Franciscans experiencing homelessness or at risk of experiencing homelessness.
- Improve the systems of care through collaboration of service providers and sharing of best practices.
- Engage with and utilize an active volunteer base and create opportunities for community members.
- Partner with private, public, and philanthropic sectors to achieve greater goals in unity.
We refer to our clients as “Participants” because everyone that receives services from Project Homeless Connect is expected to Participate in setting goals and achieving those goals with our support.
Evaluation Methods: To evaluate the impact and effectiveness of our services, PHC uses goal based evaluations to measure if objectives have been achieved. We do this through pre and post surveys for each of our programs, qualitatively through Participant feedback and testimonials, and by tracking the challenges faced by Participants and rate of establishing successful solutions to those needs.
- 92% of Participants reported that they “Successfully received a necessary service, basic need, or had a challenge solved” by a PHC program.
- 94% of Participants would recommend PHC to another person in need.
- 76% of Participants “Received a service that they could not have otherwise easily accessed because of Project Homeless Connect”.
- 100% Volunteers reported that their time with PHC had “a positive impact on the community”.
COMMUNITY DAY OF SERVICE: The Community Day of Service is an expo-style service day that brings together nonprofits, city departments, service providers, community volunteers, and healthcare so that hard to reach services are easier to access in a safe and compassionate space. At every Community Day of Service, people are able to access hundreds of services that would otherwise take weeks to access, helping them to better reach their goals and take the necessary steps toward housing, employment, mental health, and substance abuse programs.
- 2,853 Unduplicated Participants
- 93 Unduplicated Service Providers, providing over 200 unique services
- 1,510 Community Volunteers
- 5-12 Services accessed by a Participant in a single day
EVERY DAY CONNECT: Our Drop-In and Off-Site services provide direct services, connections, and resources to people 3-4 days a week. Service Coordinators work with Participants to identify barriers to housing and employment, connect to mental health and substance abuse programs, provide immediate basic needs, problem solve solutions and eliminate barriers, and help to create pathways to goals established.
- 2,132 Unduplicated Participants Received Services
- 56 Mental Health Service Connections
- 68 Housing Connections Provided
- 742 Participants Utilizing Mailing Address Services
- 607 Identification Support Provided
CORE SENSES (Hearing, Vision, & Dental): We offer direct services in Vision, Dental, and Hearing care referred to as the “Core Senses” program. PHC recognizes the importance of improved sensory ability and the long-term effects of improved health for anyone to achieve long term goals.
- 2,909 Reading Glasses
- 281 Vision Exams
- 771 Prescription Glasses
- 295 Dental Services (cleanings, fillings, exams)
- 10 Sets of Dentures
- 153 Hearing Screenings
- 16% of Participants identify as LGBTQIA
- 45% of Participants are currently experiencing homelessness, 47% of Participants are at risk of homelessness, 8% “other” (such as staying with family/friend or declined to answer)
- Average age 53 Years Old
- 8% of Participants are Veterans
Thank you to the 1,510 Annual Volunteers and 96 Service Providers that made our programs in 201819 possible!