Senior Logistics Coordinator

JOB TITLE: Senior Logistics Coordinator

REPORTS TO: Executive Director

LOCATION: 1031 Franklin St, 2nd Floor, San Francisco, CA 94109

EMPLOYMENT STATUS: Full time, exempt

SALARY: $60,000 – $62,000

BENEFITS:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

SCHEDULE:

• Monday to Friday

PROGRAM DESCRIPTION

Project Homeless Connect (PHC) strengthens and utilizes collaborations with city agencies, businesses, and organizations to provide comprehensive, holistic services, at service events and through continued care, for those who are at risk of becoming homeless, currently homeless or transitioning from shelter to permanent housing.

 

JOB SUMMARY

The Senior Logistics Coordinator collaborates with the Executive Director, Everyday Connect Manager (EDC) & Volunteer Coordinator, and other staff to create, implement, and execute service operations and special events, including CDOs events. The Senior Logistics Coordinator also routinely supports Everyday Connect Program’s logistics needs. The goal of this position is to create and implement systems and processes for Project Homeless Connect, including on-site service providers and CDOs events (and for the agency as a whole) that will help PHC reach our Impact Goals of connecting people experiencing homelessness with hard-to-access services and creating a more compassionate community.

 

Key Responsibilities

Program Logistics

• Responsible for scheduling service providers, excluding Core Senses partners
• Work with Service Coordinators to ensure logistics-related communication to Core Senses points of contact (Vision, Dental, Hearing)
• Create & maintain VolunteerHub landing pages, recurrence master event templates, and posted events for PHC service providers (including Core Senses partners)
• Design event layout, design maps & print collateral for all events, manage print deliverable timeline to ensure timely delivery
• Create schedules & timelines for the week of event timeline and day of the event timeline
• Obtain necessary permits, post and ensure timely removal per event as needed
• Attend yearly permit recertification training at SFMTA Temporary Signs
• Manage transportation logistics for PHC services and events as required, including CDOs: vans (dental), bus from Bayview, trucks as needed
• Vendor relations for PHC routine and large-scale events while coordinating with paid vendors & in-kind donor vendors to secure Participant meals, coffee, water, and on-site restroom trailer
• Responsible for set up & support for IT infrastructure (DPH and HSH related) in coordination with HSH IT at Large Scale CDOs events. Coordinate with APE IT (Bill Graham) personnel to ensure venue IT support
• Responsible for the day of event set up & breakdown, including training to staff & volunteers and maintaining proper checklists for both large and small events
• Ensure all supplies and event materials are returned to appropriate places and secure to prevent loss
• Manage inventory and purchase requests for needed items for all events, including CDOs. Keep event storage areas tidy, organized, and appropriately stocked. Supervise pre-event preparation of supplies in storage (excluding Core Senses & Volunteer supplies) Oversight of data management for events, including CDOs participant & service provider data.
• CDOs Reporting: Amend Program Reporting template for mid-year and end-of-year reports and make recommendations for Directors for modifications and
• Implement evaluation process, including debriefs with

Administrative Logistics

• Salesforce build & maintenance: Build & modify custom objects to be used for agency-wide tracking of interagency service provider communication. Update service provider Salesforce database as needed, in partnership with Services team.
• Request No Parking for Studio Dental and EDC offsite events (e.g., Richmond), make signs
• Responsible for updating the CDOs manual where relevant & appropriate

People Logistics

• Lead in-office admin volunteers: delegate tasks and ensure the quality of execution
• Serve as the main point of contact to service providers & staff during events, including CDOs events

Additional Functions

• Supporting logistics of in-house operations
• Serve on internal workgroups as requested
• Assist with Volunteer Outreach Walks
• Be available to work some evenings and weekends as needed other duties, as assigned

COMPETENCIES: (To perform the job successfully, an individual should demonstrate the following competencies):

• Communication: Delivers written communications that have clarity and impact, including
• Communication, Verbal: Effective listener; clearly and thoughtfully communicates with others in person and on the
• Reliability: Accountable; maintains focus; punctual; good attendance record; meets
• Time Management: Organizes and establishes priorities; gets the job done in a timely
• Customer Service: Persists in efforts to solve issues even when faced with internal barriers; takes personal responsibility for customer service outcomes; responds quickly and effectively to requests for assistance and support, whether internal or external.
• Computer Proficiency: Skilled computer-based work tasks; technology enhances job
• Teamwork: Accountable to the team; participates effectively in the group- and teamwork; collaborates positively with other team members; giving and accepting constructive
• Tolerance for Stress, Ambiguity, and Change: Maintains composure even while under tremendous pressure; handles complex problems and change with minimal supervision; demonstrates flexibility and versatility in achieving key goals and priorities.
• Attention to Detail: Strives to eliminate errors; makes accurate work a priority; seeks opportunities to improve
• Decision Making: Collects, organizes, and analyzes information before making decisions. Takes a thoughtful approach when considering options; may seek supervision and input from
• Integrity and Ethics: Actively models the highest ethical standards; is honest and accountable; maintains confidentiality and appropriate boundaries at all times; handles sensitive information and issues with discretion and tact.

 

EDUCATION, KNOWLEDGE, AND SKILLS REQUIRED

• Bachelor’s degree or equivalent experience required
• Tech-savvy
• Experience with Salesforce strongly preferred
• Experience with or desire to learn Adobe Creative Suite and AutoCAD Proficiency with Microsoft Office required
• Enjoy collaborative work and operate effectively and positively in a team setting
• Ability to respond quickly and use good judgment in unusual and emergency situations
• Excellent and professional communication skills, both written and oral
• Excellent organization skills
• Ability to multi-task and efficiently manage priority action items
• Ability to converse with diverse populations and socioeconomic classes

 

PHYSICAL REQUIREMENTS

• Ability to lift and reach for objects and occasionally lift and/or move up to 40 pounds
• Ability to walk upstairs, sit and stand
• Must have close visual acuity to prepare and analyze data, text, and figures
• Ability to type utilizing a computer keyboard and the ability to work at a computer for extended periods of time